Question 1

How do the free trial and onboarding work?

Accepted Answer

We start with a free trial lesson and a short assessment to understand your child's level, goals and exam board. You'll then receive a personalised plan before any commitment — no payment is needed for the trial.

Question 2

Are lessons really one-to-one?

Accepted Answer

Yes. Every lesson is live and individual — one tutor, one student. Lessons move at your child's pace, focus on their specific gaps, and are never shared with a group.

Question 3

Which exam boards and curricula do you cover?

Accepted Answer

We teach GCSE, A-Level, IGCSE and CBSE, aligned to AQA, Edexcel, OCR and Cambridge (CAIE), plus Olympiad and university admissions prep (including TMUA and SAT).

Question 4

How will I know my child is making progress?

Accepted Answer

Parents receive regular written progress reports covering topics covered, test scores, attendance and next steps — so you always know exactly where your child stands and what's coming next.

Question 5

What if we need to reschedule a lesson?

Accepted Answer

Life happens. Lessons can be rescheduled with reasonable notice, and your tutor will work around exam periods, holidays and school commitments.

Question 6

How are tutors selected?

Accepted Answer

Tutors are experienced subject specialists with proven results. We match each student to a tutor based on subject, board and learning style — and you can request a different match if it isn't the right fit.

Question 7

How and when do we pay?

Accepted Answer

There's nothing to pay for the free trial. After it, our team will share a plan and pricing tailored to your child — flexible monthly or longer-term options are available. Just message us on WhatsApp and we'll take care of the rest.

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